Work Order Management
Effortless work order management from start to finish
Remember chasing down that missing lightbulb work order? Not anymore!
Say hello to ServeDeck's work order management software your all-in-one facility management solution that helps you achieve operational excellency.
No more lost work order information, abandoned tasks, messy work distribution, and frustrated teams. Streamline your corrective and unscheduled maintenance, simplify work order creation and tracking, as well as gain valuable insights to optimise operations.
Ditch the paper-based work orders and inefficient workflows! ServeDeck's intuitive system let you create tasks in seconds, track progress like a hawk, and collaborate with your team like champions.
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Servedeck
Work Order Management features
- Effortless Work Order Creation
- Create work orders in seconds by scanning asset and area QR codes.
- User-friendly interface for non IT savvy users.
- Streamlined Corrective Maintenance
- Manage corrective tasks from management to closure within the intuitive platform.
- Efficiently escalate issues using internal / external assignment feature.
- Requisition Integration
- Managers streamline requisition creation by adding subtasks directly to incident tickets.
- Linked information from Preventive Maintenance, Work Requests, and Feedback remains visible for context, regardless of origin of Work Order.
- Myriad of Features
- Automatic task escalation based on SLA categories for timely responses.
- Live chat and messaging for enhanced communication and collaboration.
- Instant auto-notifications to stay informed about critical updates.
Benefits of ServeDeck
Work Order Management
Time Savings
Teams save time with quick work order creation and streamlined maintenance processes.
Enhanced Collaboration
Foster teamwork and collaboration through live chat and messaging features.
Efficient Task Management
Unassigned work orders are easily identified and tackled by managers, enabling assignees to prioritize tasks based on SLAs.
Real-time Oversight
Managers, supervisors, and project leaders can stay up-to-date with ongoing work orders effortlessly from initiation to closure.
Proactive Issue Resolution
Automatic task escalation and notifications ensure proactive issue resolution.