Career
The best place for you to work is where you have the opportunity to professionally grow and develop a clear pathway towards the career of your dreams. Not to mention being rewarded for putting your knowledge, skills, and abilities towards creating value!
Find your belonging in a job where there are ample opportunities to learn new marketable skills and express your value-added talents. If you share a desire to improve the productivity of businesses, organisations, and individuals, while positively disrupting the PropTech industry, trust us when we tell you that you would want to speak with us.
Engage with us through the following exciting and engaging careers with ServeDeck. We look forward to getting in touch with you!
Available Positions
Site Reliability Engineer
Post Date : March 11, 2025
Post Date : March 11, 2025
Objectives:
Ensures the reliability, scalability, and performance of a SaaS product by implementing automation, monitoring, and incident response strategies. Bridge the gap between development and operations, proactively identifying and resolving system inefficiencies, optimizing infrastructure, and improving deployment pipelines to maintain high availability and seamless user experiences.
Responsibilities:
• Design, manage and optimise Continuous Integration and Continuous Delivery.
• Monitor application and infrastructure (cloud) to ensure system security and availability using the real time dashboard and active alerting mechanism.
• Manage and monitor archival, backup and housekeeping of the data & application resources.
• Make the logs and other information from production & test environment to be securely accessible by people who need it.
• Perform necessary updates to the application, database and infrastructure as required by the business/operation and security requirements.
• Run security scan on the system & source code, perform early assessment on reported security findings and escalate to development team if necessary.
• Strive to increase the service reliability through establishing guidance and methods of improvement.
• Collaborate and cultivate relationships with Development and Support teams to improve reliability, stability and scalability of services.
• Deliver data and analytics to provide insights for our team from a reliability and resilience perspective.
• Identify and resolve problems relating to critical service operations and to prevent their recurrence using automation.
• Improve the incident management lifecycle to identify, mitigate, and learn from reliability risks.
• Work closely with internal teams to ensure technical and operational compliance with ISO 27001 requirements.
Skills and Qualifications:
• 3+ years experience in Site Reliability Engineering, DevOps, or related roles.
• Hands-on experience with AWS cloud infrastructure and services (e.g. EC2, RDS, IAM and etc.)
• Experience in infrastructure as code e.g. Terraform.
• Experience with containerization and orchestration (e.g. Docker, AWS EKS).
• Experience in managing and improving the processes within CI/CD tools (e.g. Jenkins), BitBucket repository and code quality scanner (e.g. SonarQube).
• Experience in application and infrastructure monitoring and familiar with application logging and monitoring tools such as Datadog and Grafana-Loki-Promtail stack.
• Familiar with scripting e.g. bash, python, go for task automation.
• Experience in managing linux servers.
• Awareness of the security practices, standards and processes will be an advantage.
• Experience analyzing and resolving performance, scalability and reliability issues.
• Knowledge on web application environments, such as TCP/IP, SSL/TLS, HTTP, DNS, routing, load balancing, CDNs, Tomcat, Apache, etc.
Benefits of Joining our Team include:
• Opportunities working with both international and high profile clients.
• Enjoy hybrid work, flexible hours, result oriented, and collaborate with a mission-driven team invested in your growth.
• Outpatient medical coverage for employees, their spouses, and children, in accordance with company policy.
• Provision for spectacles and dental expenses for employees.
• A range of allowances, including travel and mobile phone expenses, among others.
• Product and technical training are provided, both from internal & external sources.
• Accelerate your career through hands-on challenges, mentorship from leadership, and opportunities to lead as the team scales.
• Partner closely with product, and design teams while owning decisions in a flat hierarchy.
• Collaborate with a passionate team using the latest technologies and frameworks.
Preferred Qualifications:
• Experience in ISO 27001 policies and processes.
• Experience in SaaS environments with multi-tenant architectures.
• Experience with PDPA, GDPR, SOC 2 or other compliance framework
• Experience with performance testing using JMeter.