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SMART FACILITY OPERATIONS & MANAGEMENT PLATFORM

680+
Sites Managed
& Served
1,000+
Outlets & Stores
49,000+
Users
280,000+
Managed Assets
2.1 Million
Work Orders Completed

RAISE ORGANISATIONAL EFFICIENCY

ServeDeck™ is a smart subscription cloud-based solution designed to significantly improve organisational efficiency of facility operations and management for commercial buildings, shopping malls, retail stores, hotels, factories, universities, hospitals, townships, theme parks, and various service providers.

Work Order Management

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Efficiently manage unscheduled and corrective maintenance with real-time work order management.
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Preventive Maintenance & Inspection

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Prevent unexpected asset failures with preventive maintenance scheduling. Ensure the facility meets the standard through regular inspection and audit, while also monitoring utility consumption with accurate meter readings.
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Vendor Operation

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Streamline vendor operations and work order assignments with centralised vendor management, inventory linking, and work order assignment.
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Service Contract

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Stay on top of vendor service contracts. Receive renewal reminders and billing reminders to ensure service continuity.
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License and Permit

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Simplify license and permit management with reliable validity tracking.
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Manpower Planning & Attendance

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Effectively manage manpower with shift scheduling and GPS-enabled attendance tracking.
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Asset Management

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Comprehensive asset management with complete asset registration, asset tagging, and asset history tracking for extended lifespan.
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Inventory Management

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Optimize inventory management with real-time tracking of quantity in stock, usage, and reorder automation based on usage or thresholds to avoid over or under stock.
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Performance Management

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Whether it is people-focused metric or asset-focused metric, empower performance improvement through KPIs (Key Performance Indicators) and Ascertained Performance Deduction (APD).
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Sustainability

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Drive sustainable practices with comprehensive ESG management, data-driven measurement, and insightful reporting.
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Tenant Profile

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Streamline tenant management with comprehensive profile and transaction tracking.
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Resident Profile

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Efficiently manage resident profiles and occupancy records.
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Work Request

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Seamless work order initiation with centralised request creation, tracking, and direct work order conversion.
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Application Form

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Build in with a dynamic form builder, for creating and customizing forms such as Work Permit Application, etc. Easily track the end-to-end process from submission until approval.
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Feedback

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Empower proactive complaint/feedback management by collecting comprehensive feedback from tenants and integrating it with work orders.
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Announcement

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Foster a sense of informed community among tenants or residents through centralized and targeted announcement management.
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Visitor Management

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Elevate building security and convenience with streamlined visitor management, including pre-registration, contactless access, and automated identity verification.
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Facility Booking

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Optimise facility booking management with real-time availability, user-friendly reservations, and customisable booking rules.
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Leasing

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Efficiently streamlines lease contract administration. Manages and tracks lease renewals, billing, collection, and payment, including automated invoice generation, reminders, and receipt issuance.
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Purchasing

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Systemise purchasing operations with an approval workflow that includes creating purchase requests, RFQs, issuing POs, and managing delivery orders.
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Budget

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Manage the budget with centralized budget preparation, recording, allocation, and streamline the approval process.
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Work Request Charging

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Create, manage, and track quotations, sales orders, and invoices. Streamline service charging operations for expenses related to work requests and orders.
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Vendor Management

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Enhance vendor management efficiency with vendor self-registration, vendor profile management, vendor evaluation, and vendor appraisal.
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Strategic Dashboard (Customised)

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Real-time insights with customisable dashboards and reports for informed decisions across all properties.
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Report (Standard)

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Effortlessly generate reports for optimized daily operations.
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IoT Integration

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Integration via APIs with other systems (IoT, BMS, Accounting, CRM, etc).
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With our modular add-ons, you can tailor our solutions to your specific needs.

Work Order Management

SERVEDECK BENEFITS

Get organised, save time, and raise organizational efficiency.

manage-all-properties-in-one-cloud-based-platform

MANAGE ALL PROPERTIES IN ONE CLOUD-BASED PLATFORM

maximise-facility-service-uptime-and-enhance-tenant-client-satisfaction

MAXIMISE FACILITY & SERVICE UPTIME AND ENHANCE TENANT & CLIENT SATISFACTION

improve-sla-implement-continuous-improvement-and-exceed-expectations

IMPROVE SLA, IMPLEMENT CONTINUOUS IMPROVEMENT, AND EXCEED EXPECTATIONS

implement-long-term-cost-savings-throughout

IMPLEMENT LONG-TERM COST SAVINGS THROUGHOUT

Our Clients

Forward-thinking brands, businesses, and organisations trust ServeDeck to enhance and improve the management and operations of their facilities.

Our Clients Trust Servedeck

Don’t just take our word for it. See why our clients love using ServeDeck to improve their organisational management and operations.

WATCH HOW
IT WORKS

Discover how our smart system is able to bring organisational
efficiency to whole new levels.

REQUEST A FREE DEMO — TRY SERVEDECK NOW

WATCH HOW
IT WORKS

Discover how our smart system is able to bring organisational
efficiency to whole new levels.

REQUEST A FREE DEMO — TRY SERVEDECK NOW

WATCH HOW
IT WORKS

Discover how our smart system is able to bring organisational
efficiency to whole new levels.

REQUEST A FREE DEMO — TRY SERVEDECK NOW

REQUEST A FREE
SERVEDECK DEMO

Just one more short step towards greater operational efficiency.

A ServeDeck representative will contact you shortly upon receiving your information. All information received is kept strictly confidential.

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Our dedicated product solutions & support team is ready to
serve and assist in all enquiries.

International enquiries may also contact us via WhatsApp using the assigned contact number. Contact Us